Contact Center Solutions
At Vintage Tel Inc., we don’t work to get any awards to prove our credibility; rather the positive feedback of our valuable clients is our real pride. We are here to create a better environment by offering enhanced opportunities that ultimately encourage businesses towards multi-dimensional growth.
- $1.6T is lost every year in the US because of poor customer service. (Source)
- $98B / year is left on the table by companies that fail to provide “simple” experiences to their consumers. (Source)
- 1 percent of people recommend a product or service because they received a “great experience”. (Source)
We deeply understand that sales growth matters a lot to you; the way we collaborate with your customers. We are on a task to shape your brand and stand by the vision of your corporation.
Sales enablement is the main behind curtain iterative process of providing a business’s sales team with the resources they need to close more deals. These resources may include content, tools, knowledge, and information to effectively sell your product or service to customers.
Professional Selling Center is integrated with cutting-edge technology. It is led and maintained by a team of industry experts with years of experience in Government Technology. Our distinct representatives are on the work for you, delivering high quality services by closing the deals for you.For More Queries
Customer Experience Enablement
We take care of every facet of the customer, we value their time, sincere with the areas of concern, and committed to providing them the solutions they need. This helps us to earn trust and encourages us to deliver value at all times. We extremely emphasize the art of communication and engaging the customer through which we get:
- Increased productivity
- Lower turnover
- Lower operational costs
- Improved service levels
When reps feel valued by their company, they’re more motivated to go the extra mile for customers and engage with their role. That level of optimal engagement starts with Customer Service Enablement. With that knowledge, our executive team can then sell, up-sell, cross-sell more effectively and offer a better solution.For More Queries
The methods for generating leads typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers.
Leads may come from various sources or activities, for example, digitally via the Internet, through personal referrals, through telephone calls either by the company or telemarketers, through advertisements, and events.
Online Lead Generation
- Social media
- Email Marketing
- Online advertising
You can get answers quickly and accurately, and as a customer, you don’t even really have to pay much attention while it’s happening. It’s an important customer service channel to offer, in this era, if you want your business to be considered seriously. There are all sorts of opportunities presented through live chat that are similar to phone and e-mail combined.
Live Chat is like e-mail support on steroids. It takes the qualities that customers love from e-mail support, like clear verbiage, readymade transcripts, and professional tones, and it spins those right into a channel that customers will also get to enjoy at a much quicker pace. The problem is resolved more quickly, and the customer can check an item off their list for the day.For More Queries